RECEIPT-SCANNING LOYALTY SOFTWARE

Turn retail receipts into known consumers, and the next purchase.

TrueLoyal® lets members photograph a receipt and earn rewards for purchases made through retailers you do not control. Connect offline purchases to a loyalty member, collect first-party consumer data, and give your brand a direct way to encourage repeat purchase.

See Receipt Scanning in Action

Built for CPG, grocery, beauty, health, pet and other consumer brands selling through third-party retail.

Jordan TaylorLoyalty memberJT

Recent purchase

🛒Riverside MarketIn store · Today

🧼Your productQty 2$18.40

🧾Total paidTax included$24.80

Jordan TaylorLoyalty memberJT

Scan a receipt

Reading your receipt

Any store that carries your brand · earn 1 pt / $1

Jordan TaylorLoyalty memberJT

Reward earned

Points added

+0pts

Progress to $5 reward640 / 1,000

🧾Receipt from Riverside MarketJust now · 2 items+240

JTJordan is now a known memberOffline purchase becomes a first-party profile

See What Your Loyalty Experience Could Look Like

Tap “Scan a receipt” to see the flow

Trusted by leading consumer brands

You made the sale. The retailer owns the customer relationship.

When a product is purchased through a supermarket, marketplace or third-party retailer, the brand may see the sale without knowing who made it. That makes it hard to do five things:

Recognize the individual customer

Reward their purchase

Understand repeat behavior

Build a direct audience

Encourage the next purchase

TrueLoyal receipt scanning helps connect that retail purchase to an identifiable loyalty member.

From an anonymous purchase to a reachable customer.

The customer buys your product

The purchase can happen through a supermarket, distributor or another retailer outside your owned channels.

The customer uploads the receipt

The member photographs and submits the receipt through your branded loyalty experience.

The customer earns a reward

Your program recognizes the purchase and applies the relevant loyalty reward.

Your brand builds a customer profile

The purchase activity becomes part of the member’s direct relationship with your brand.

You encourage the next action

Use loyalty communications, rewards and engagement to support re-trial and repeat purchase.

Make offline purchases work harder for your brand.

Capture first-party consumer data

Build a direct relationship with customers who previously purchased anonymously through retail.

Reward purchases outside owned channels

Recognize customers even when the transaction does not happen on your ecommerce website.

Connect retail and ecommerce activity

Create a more complete view of how a customer engages with and purchases from your brand.

Encourage repeat purchase

Use rewards and communications to give customers a reason to purchase again.

Build a reachable audience

Turn previously anonymous retail buyers into consumers your brand can engage directly.

Book a Demo

See the whole basket, not just your product.

Every receipt shows the store, the date and every item in the cart, yours and everything else. It’s first-party data the shopper chose to share, saved to their profile with every scan.

Store name and addressPurchase date and timeReceipt numberReceipt totalEvery line itemProduct name, UPC or SKUQuantity and price

Receipt validation, built in.

Your rules can check every upload before it earns a single point.

Duplicate receipt

Same image, same date and total, or same receipt number.

Purchase date

Uploaded within 30 days of purchase.

Product match

The receipt includes one of your products.

Price check

Quantity times price matches the subtotal.

Each check can flag a receipt for your team or reject it. Receipts that pass can be approved automatically, and you can email the shopper the reason a receipt was rejected.

Book a Demo

Proven with consumer brands that sell through retail and beyond.

Receipt scanning is one way TrueLoyal connects purchases to known members. Here is how consumer brands use TrueLoyal to build community and repeat purchase.

CPG · Pet · Third-party retail

100K+

members in the ARM & HAMMER™ Kitty Krew community, built from buyers who purchase through grocery and mass retail

“We have these loyalists who speak on our behalf, in a more organic way than a brand trying to be the voice.”

Shonda Brown
Senior Associate Brand Manager, ARM & HAMMER™ Cat Litter

Read the case study → Automotive · Repeat purchase

26%

increase in customer retention in three months, by rewarding repeat purchase and keeping members engaged between orders

A loyalty program built to bring customers back, turning one-time buyers into repeat purchasers.

Stage 3 Motorsports
Ecommerce and retail loyalty program

Read the case study →

Receipt scanning works better when it connects to the rest of loyalty.

TrueLoyal brings receipt-based purchases together with one loyalty strategy across retail, ecommerce and direct consumer engagement.

Points and tiersRewardsReferralsReviews & UGCBranded communitiesCustomer profilesEngagement campaignsChurn prediction

Fit receipt scanning into the systems you already use.

Connect TrueLoyal with the ecommerce, ERP, CRM and marketing systems that already support your customer experience. Launch receipt-based loyalty without rebuilding your entire technology stack.

Discuss Your Current Stack

Receipt scanning FAQ

What is receipt scanning in a loyalty program?

Receipt scanning allows a loyalty member to upload a photograph of a purchase receipt and receive recognition or rewards for eligible purchases.

Why is receipt scanning useful for CPG brands?

CPG brands often sell through retailers that control the transaction. Receipt scanning gives the brand a way to connect that purchase to a loyalty member and begin a direct relationship.

Can customers earn rewards for purchases made at third-party retailers?

Yes. TrueLoyal can allow members to submit receipts for purchases made outside the brand’s owned ecommerce channel. You decide which products earn, how recent the purchase has to be and what happens when a receipt doesn’t meet your rules.

What customer information can the brand collect?

The program connects submitted purchase activity to the member’s first-party loyalty profile. From each receipt: the store name and address, the purchase date and time, the receipt number, the totals and every line item with its product name, UPC or SKU, quantity and price.

Can receipt scanning work with our current systems?

TrueLoyal can connect loyalty activity with relevant ecommerce, ERP, CRM and marketing systems, including Oracle NetSuite, Shopify, BigCommerce, Magento, VTEX, Salesforce, HubSpot and Klaviyo.

Is receipt scanning included in TrueLoyal Rewards?

Receipt scanning is an add-on to TrueLoyal Rewards. We’ll walk through your expected receipt volume and setup with you on a demo.

Your customers are already buying through retail. Start building a direct relationship with them.

Show us where your products are sold and how your loyalty program currently works. We’ll demonstrate how receipt scanning can connect purchases, rewards and customer profiles.

Talk to an Expert