TrueLoyal® pricing

Loyalty pricing you can see before the call.

Everything a loyalty program needs to launch, with a dedicated onboarding manager to get you live. Add more as your program grows and evolves.

Starting from

$999 / month

What is included

Points on any engagement. Transactional and non-transactional.
Referrals. Reward members for bringing in new customers.
VIP tiers. Annual, lifetime, or conditional on activity. You decide.
Rules engine. Custom campaigns for the segments you choose.
Segments and dashboards. Segment members and track how the program performs.
Onboarding and support. Launch help, then support and service.

Need more than the starting package? Book a demo for more details.

Add-ons and upgrades

Add what you need, when you need it.

Everything below layers on top of your loyalty program to maintain the unified customer profile. Talk to your rep about what you want to add, and we will add it to your quote.

Tap any add-on to see what it does.

Your stack

Connecting your stack.

TrueLoyal connects to Oracle NetSuite, Adobe Commerce, Shopify, BigCommerce, WooCommerce, Salesforce, Klaviyo, Attentive, Mailchimp, HubSpot, Bazaarvoice, and Hootsuite, among others.

Oracle NetSuite Certified SuiteApp

Listed in the Oracle SuiteApp directory. The integration is bi-directional, syncing points, tiers, and rewards onto a loyalty tab on the customer record without altering your ERP data.

Learn more about TrueLoyal for Oracle NetSuite →

Shopify

BigCommerce

Salesforce

Klaviyo

HubSpot

Bazaarvoice

Hootsuite

View Platform Integrations →

Who uses TrueLoyal

Results from TrueLoyal customers.

DefenAge

65%

Increase in consumer retention, with a 57% lift in repeat revenue per member.

Read the story →

Stage 3 Motorsports

+21%

Repeat-purchase revenue in three months, with a 26% lift in customer retention.

Read the story →

Simple Solutions

41,000+

ARM & HAMMER™ Baking Soda community members, with a 16% lift in product consumption.

Read the story →

Nestlé Purina

8,365

Reviews generated in 2025 by the Fur Buddies community, 41.6% with a photo or video.

Read the story →

Results from individual customer programs. Outcomes vary by brand. View all case studies →

FAQ

Frequently asked questions.

What is TrueLoyal?

TrueLoyal is customer loyalty software for mid-market consumer brands that sell through both third-party retailers and direct online. It combines loyalty rewards, receipt scanning, referrals, reviews, user-generated content, and brand communities on one consumer profile. More than 300 consumer brands run programs on the platform.

What does TrueLoyal do?

TrueLoyal provides rewards and tiered loyalty programs, gamified engagement, receipt scanning for offline purchases, referrals and advocacy through Fan Club™, reviews and user-generated content, and churn prediction. Program strategy, managed services, and premium operations are available for brands that want support.

What causes the price to go above the base price?

Your program needs more than the starting package, you add modules or a program upgrade, or you want one of our loyalty services. Your rep will add whatever applies to your quote.

Can I add upgrades like reviews, UGC, or a Fan Club™?

Yes. Talk to your rep about what you want and we will add it to your quote. Upgrades layer on top of your loyalty program rather than running on their own, so every review, photo, and referral lands on the same customer profile.

We sell through retailers. Can we see those purchases?

Yes, with receipt scanning. It connects purchases made in stores you do not own back to a known member. It is an add-on, not part of the starting price.

What does TrueLoyal integrate with?

TrueLoyal integrates with Oracle NetSuite, Adobe Commerce, Shopify, BigCommerce, WooCommerce, Salesforce, Klaviyo, Attentive, Mailchimp, HubSpot, Bazaarvoice, and Hootsuite, among others. The Oracle NetSuite integration is bi-directional and is listed as a certified SuiteApp in the Oracle directory.

Do I get help designing the program?

An onboarding manager takes every customer from kickoff to launch, and ongoing support and service continue after launch. If you want a loyalty strategist to design the program, or a team to run it day to day, that is program strategy, managed services, or premium operations, priced separately.

How long does it take to launch?

Most TrueLoyal programs go live within four to eight weeks, depending on program complexity and the integrations required.

Ready when you are

Ready to build a customer loyalty program that actually shifts customer behavior and drives repeat business?

See how TrueLoyal connects rewards, first-party data, retention, and advocacy across every channel where your brand sells.