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TrueLoyal

Loyalty that connects to the platform you already run.

Magento, WooCommerce, BigCommerce, VTEX, Oracle NetSuite or HubSpot. TrueLoyal® reads the orders and customers your stack already produces, so the program launches without a replatform.

  • Native connections across ecommerce, ERP, CRM and reviews.
  • Yonka Paris grew revenue 48% year over year
  • Nature’s Fusions grew repeat-purchase revenue 2.32x
  • One member record across every system you connect

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Trusted by leading consumer brands

Arm and HammerSherwin-WilliamsPurinaiHeartCertified Angus BeefHyattFairmontRuoffSimonGCChurch and DwightEgglands BestScentsy

What brands see once the data connects.

Health & Wellness
2.32×
increase in repeat-purchase revenue
“We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.”
Fabricio Sant’AnnaMarketing Manager, Nature’s Fusions
Beauty & Skincare
48%
increase in revenue, year over year
“Directly attributable to the TrueLoyal reward program. This is phenomenal!”
Raphael FaccarelloE-Commerce Manager, Yonka Paris
Media & Publishing
6×
more articles per member vs. non-members
“Flexibility is key, the implementation was very fast. The team helped us in a lot of things.”
Juan Manuel Nava MadrazoChief Reader Revenue, Milenio
Beauty & Skincare
+21%
increase in purchase conversions, first 100 days
“We are incredibly excited to see the immediate impact our community is having on our brand.”
Amy Calhoun RobbVP of Marketing, Hero Cosmetics
Food & Nutrition
21%
higher average order value
“TrueLoyal’s suggestion to target customers to increase their AOV worked very well.”
Chris BairFounder, Keto Chow
Beauty & Skincare
65%
increase in consumer retention
“We love the strategic consultation offered by TrueLoyal.”
Annette BergDirector of Customer Experience, DefenAge
Home & Gifts
31%
more repeat-purchase revenue, in 3 months
“We witnessed an impressive increase in retention. We are incredibly happy with the results!”
Diane MisselOwner, Blue Rose Pottery
Pet Supplies
100K+
community members, 5,300+ reviews created
“We have these loyalists that we want to get the message out, to speak on our behalf, and in a more organic way than a brand trying to be the voice.”
Shonda BrownSr. Associate Brand Manager, ARM & HAMMER™ Cat Litter
Food & Beverage
+20%
increase in sales since community launch
“The community has really leant itself to being able to drive offline or in store sales by creating these missions for consumers to engage at a retail level.”
Christine HigleySr. Brand Manager, Veggies Made Great
Household
+16%
increase in product consumption, 41K+ members
“The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges.”
Brand ManagerARM & HAMMER™ Baking Soda
Automotive
26%
increase in customer retention, in 3 months
“TrueLoyal’s structured approach to create engagement with our customers was fantastic. The results we have witnessed in just 3 months is astounding.”
Bill LindsayPresident, Stage 3 Motorsports
Education
216%
greater engagement than last year’s Homecoming
“Everyone loves their 15 minutes of fame. We had hundreds of people tweeting us. It was wildly successful.”
Terry ConiglioDirector of Content Strategy, Georgia State University
Health & Wellness

See how Nature’s Fusions increased repeat-purchase revenue 2.32x

Order data from the existing stack fed the program, then A/B testing proved the lift against a holdout.

Read the case study →Nature's Fusions loyalty program case study, TrueLoyal
Media & Publishing

See how Milenio increased articles read per member 6x

An enterprise stack, a fast implementation and the flexibility to shape rules around real behavior.

Read the case study →Milenio reader loyalty case study, TrueLoyal

The integration is not the project. The program is.

Connecting the platform should take days and then stop being interesting. What matters afterwards is whether the rules can do what your strategy needs. Start with Rewards, grow into Fan Club™.

Watch: why most loyalty programs break at the integration

What happens when rewards cannot see the order, the review or the support ticket.

Your systems already know the buyer. Now do something with it.

Most stacks hold the data in three places and act on none of it. TrueLoyal resolves them to one member and gives your team the rules to respond.

One member across every system
Live in days, not quarters
No replatforming required
Rules your team can change

Every platform here is a live connection.

Ecommerce, ERP, point of sale, CRM and reviews. Pick the ones you run and TrueLoyal reads from them. No middleware project.

Magento
BigCommerce
VTEX
Oracle NetSuite
Shopify
Salesforce
Iterable
Bazaarvoice
Hootsuite
Clover
Lightspeed
View all integrations →

See it on your stack.

Tell us what you run and we will walk through exactly which records sync and in which direction. Book your demo today.

Book a Demo